Health Care Provider Information

Welcome to Consolidated Health Plans provider information page.

When you log in, you can obtain eligibility and claim status information for your patients. On the claim status page, by example, you will see the date a claim was received by CHP, the status of the claim as paid or suspended, the explanation for any suspended claim, or the amount of patient responsibility for any paid claim.

If you do not currently have a log-in, please "Contact Us" or email us at provider_relations@consolidatedhealthplan.com.

If you have questions on claims status, please "Contact Us" or call (413) 733-4540, toll-free (800) 633-7867, and select option 2.

If you are interested in becoming a Preferred Provider, please email us at provider_relations@consolidatedhealthplan.com or call (413) 733-4540, toll-free (800) 633-7867, and select option 3.