The Spring 2020 Waiver process will open December 16, 2019 and the deadline is February 3, 2020.

Welcome! Wellfleet Group, LLC, and the University of Massachusetts-Amherst are pleased to provide this student health benefits plan to UMass students. We encourage you to take some time to review the important information about your plan with the links provided on this page.

When seeking care, first consult University Health Services. Health Services can provide you with many of your health care needs. In addition, they can refer you to outside providers who will best optimize the benefits of your health plan.

When you are considering whether to participate in the plan, think about this:
Having health insurance is a way to reduce the financial worry associated with medical or mental health care while attending school. The UMass plan includes:

  • Access to the Cigna PPO network, including health care providers who are local to the UMass Amherst campus.
  • Coverage for both emergency and non-emergency conditions.
  • Prescription drug benefits.
  • Coverage for the full academic year, while at school & at home.
  • No pre-existing condition exclusions or eligibility waiting periods.

Questions? Contact Wellfleet Customer Service:
Wellfleet Group, LLC, PO Box 15369, Springfield, MA  01115-5369
Phone: (877) 657-5027 ♦ Claims Fax: (413) 733-4612
Contact Us: Click here. Group Number: ST0941SH

IMPORTANT CLAIM INFORMATION: Please send all medical claims to
Cigna, PO Box 188061, Chattanooga,TN 37422-8061
Electronic Payor ID: 62308  


Wellfleet Group, LLC, PO Box 15369, Springfield, MA  01115-5369

Please note: If you are eligible for Medicare, the open enrollment period for the Medicare Prescription Drug program (Medicare Part D) begins October 15 and ends December 7. If you are currently eligible for Medicare or will become eligible after this enrollment period, please contact Wellfleet Insurance for information on your current prescription drug coverage with your options under Medicare’s prescription drug coverage. This information can help you decide whether or not you want to join a Medicare drug plan.



Your plan includes the following programs: Please consult your plan document for additional information:

The following optional services are available for purchase: