Product Development Manager - Dental Insurance


Consolidated Health Plans is seeking a qualified Product Development Manager focused on new business development and growth in the Dental insurance marketplace. The Product Development Manager will lead strategic product development and is responsible for the planning and execution of dental products including creating a roadmap to design, and support profitable growth.  This position is responsible for communicating milestones and status to Senior Management and developing and maintaining key partners. Responsibilities include leading market/segment analysis, product definition, competitive assessment and pricing strategies, ensuring that dental products deliver superior value to customers while monitoring and adhering to all state and federal regulations.  Additionally the role will be responsible to monitor market and adjust product offerings, pricing, promotion, and packaging based on market conditions, competitive landscape, and market and regulator feedback. Success will be achieved through strong, proactive partnerships across a matrixed organization, including Sales, Underwriting, Finance, Compliance, Marketing, Account Management, and other key operations. Results will be measured in growth, persistency and earnings, as well as execution of assigned objectives.  Candidate must have both a Market and a P&L orientation with well-developed matrix management, analytical and influencing skills to accomplish key objectives.

 Qualifications and Abilities:

  • Bachelor’s degree and 8+ years’ experience in Dental Insurance industry;
  • Proficient technical expertise and successful launching and development of dental products to the market from start to finish;
  • Familiarity and an understanding of compliance and regulatory requirements;   
  • Underwriting background is preferred;
  • Familiar and understand the necessary requirements to comply with state filings for dental products;
  • Demonstrated expertise in understanding of financial, marketing, and strategy concepts a plus;
  • Strong interpersonal skills and effective communicator with the ability to work with staff from all levels and convey complex sometimes technical information in an understandable way; 
  • Strategic and creative thinker with ability to think outside the box and translate strategies and customer insights into actions/requirements/implementation;
  • Self driven with the proven ability to work effectively and lead cross-functional teams and drive results with strong sense of urgency;
  • Multitasker who can handle multiple tasks, meet deadlines and shift gears between projects; 
  • Strong influencing and presentation skills;
  • Able to travel for business as necessary. 

Essential Functions and Job Responsibilities:

  • Lead product planning and development to accomplish near and long term strategic goals and vision;
  • Monitor state and federal regulation for impact to product and filings;
  • Oversee the various state product and rate filings, by coordinating with Compliance and Finance;
  • Possess a technical understanding of product and regulatory requirements along with ability to organize large and small scale product development and management initiatives that translate product feedback into feature and requirements specifications, and ensure that feedback is incorporated to meet both regulatory and customer needs;
  • Act as the Dental product owner/subject matter expert and work closely with the team to  foster collaboration with internal partners that support product development and quality/cost management initiatives;
  • Understand and be positioned to respond to key trends, regulatory adjustments, environmental forces and market needs;
  • Works closely with Dental business leaders to develop business case for new products/or features including financial justifications and ROI analysis to drive resource and investment decisions and further growth;
  • Execute on strategic plans by designing tactical approaches to new products and pricing with the ability to think strategically and drive results and implement tactically;
  • Craft product messaging, positioning and differentiation strategies for existing and new products and effectively communicate value proposition and business value to key customers and the market;
  • Partner with appropriate matrix partners to develop tools, training, and communications specific to products and benefits; facilitate training as necessary;
  • Specify segment requirements for current and future products by conducting regulatory, market and competitive research;
  • Research trends in the dental insurance marketplace and identify opportunities for new product development and enhancements for continual growth with efficient operations, service, and enterprise and product strategy;
  • Work closely with Sales, Finance and Marketing to develop strategy initiatives to position the company to meet established goals for growth and profitability; 
  • Develop and maintain a network of dental contacts within and outside of the company;
  • Other duties as assigned. 


If you meet the above qualifications and have an interest in this position, please send your resume and completed application to:

Mail: Consolidated Health Plans, Human Resources, 2077 Roosevelt Avenue, Springfield, MA 01104-3503

Fax: (413) 452-5329 Attn. Human Resources


Phone: (413) 733-4540 ext. 120



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For more information contact us at or call us at (413) 733-4540 ext. 120