You can contact us by mail:

2077 Roosevelt Avenue
Springfield, MA 01104

You can contact us by phone or fax:

Main Number: (413) 733-4540

Customer Service for Colleges & Universities:
(877) 657-5030

Customer Service for Employers & Associations: (800) 633-7867

Claims Fax: (413) 733-4612
Sales Fax: (413) 747-8418
Provider Relations Fax: (413)-781-1958

Business Hours:

M-F 8:00 a.m. - 5:00 p.m. ET

As of 7/31/17 our new business hours will be
M-F 8:30 a.m. - 5:00 p.m. ET

To view a calendar of days CHP will be closed, please click on the "CHP Calendar" link located in the grey side bar to the left.

You can use this form to e-mail us:

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If you are a member, please include the following information with your question in the box below, so we can process your request more efficiently:
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