You can contact us by mail:

2077 Roosevelt Avenue
Springfield, MA 01104

Business Hours:

M-F 8:00 a.m. - 5:00 p.m. ET

You can contact us by phone:

Main Number: (413) 733-4540
Toll Free: 800-Med-Stop (633-7867)
Claims Fax: (413) 733-4612
Sales Phone: (413) 733-4540 option 4
Sales Fax: (413) 747-8418

Customer Service for New York University:

Toll-Free: (877) 373-1170
Claims Fax: (413) 214-6482
E-mail:nyu@consolidatedhealthplan.com

Customer Service for UMass-Amherst:

Toll-Free: (877) 657-5027

You can use this form to e-mail us:

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